Reference Services

Reference Service is a personal service which is provided in response to the requests from the users. Requests may be for directional guidance, locating answers to fact finding questions, literature search for solving a research problem, or for general help. Basic services under this category are:

Ready Reference Service or Short Range Reference ServiceThis service is concerned with providing answers to fact finding questions. The requested information can be easily located in standard reference books like dictionaries, encyclopaedias, yearbooks almanacs, directories, etc. 

Long Range Reference ServiceThis service is generally provided to a specialist who is seeking information for research, for delivering a lecture or for solving particular problem. 

The users are assisted in person or remotely via telephone, e-mail or live chat.